Account Status

A customer's account status determines the set of available endpoints. There are four different types of customer account statuses, which are active, inactive, suspended, and trial. The type of endpoints that may be performed for each customer account status is described below.

Customer Account Status Valid Requests

Active

All

Inactive

None

Suspended

Core Reporting

Advanced Content Analytics

Trial

All

Your account status is determined by your CDN account manager. If you suspect that your account has been mistakenly been suspended or marked as inactive, please contact your CDN account manager.